Accessibility Statement
Peak Ace (an agency of the Heroiks group) is committed to making its digital services accessible to all, in accordance with Article 47 of Law No. 2005-102 of February 11, 2005, of the General Accessibility Improvement Framework (RGAA).
Compliance Status
The website www.peakace.fr has not yet undergone a digital accessibility audit. A compliance assessment with RGAA 4.1 is planned soon to identify improvements to be implemented.
Feedback and Contact
If you are unable to access content or a service, you can contact us at: accessibilite@heroiks.com. We commit to getting back to you within 5 business days.
Recourse Options
This procedure should be used in the following case: you have reported an accessibility defect that prevents you from accessing content or one of the portal’s services, and you have not received a satisfactory response. You can then:
- Write a message to the Defender of Rights: https://formulaire.defenseurdesdroits.fr
- Contact the Defender of Rights’ delegate in your region: https://www.defenseurdesdroits.fr/saisir/delegues
- Send a letter by post (free, no stamp required): Défenseur des droits – Libre réponse 71120 – 75342 Paris CEDEX 07